Error while retrieving information from server [DF-DLA-15]

How to fix Google play store Error while retrieving information from server [DF-DLA-15].

And while our life is moving forward with android smartphone. The use of Google Play Store is very important. Some of the problems that may arise with it, could be cost your valuable time. And moreover it preventing the things you like to continue on your phone. Error while retrieving information

The DF-DLA-15 error (Error while retrieving information) in the Play Store generally occurs for the users while downloading or updating their favorite new app or game.  The Error is not very common, but it could be a potential problem on android devices. It is faced against while downloading the application or updating an already installed app. Here you can Follow some simple method to fix the error ( DF-DLA-15). And afterwards you will be able to download or update your apps without getting error message again. Error while retrieving information

Method 1: Advanced setup. Error while retrieving information

Watch the video tutorial 

  1. Enter Safemode
  2. Tap the Settings button on the screen
  3. Go to Apps manager
  4. Swipe to the  All tab
  5. Find Google Play Store and click on it
  6. Press the Uninstall updates button
  7. After uninstall is done  wait few  second and clear the cache
  8. Find Google Play services and tap on it
  9. Press Manage Storage and Tap Clear All Data.

Method 2: Simple setup. Error while retrieving information

Step 1: Go to “Settings

Step 2: Tap “Accounts” under Personal setting

Step 3: Tap on “Google

Step 4: Touch “More” from top right side corner

Step 5: Tap “Remove account

Step 6: Again touch Remove account

After removing the Google account, again sign in to your device then try to download the applications. I hope this will helps. Error while retrieving information

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  1. VIMLA

    December 17, 2016 at 12:35 pm


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    December 31, 2016 at 4:22 pm

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