How to fix Google play store Error while retrieving information from server [DF-DLA-15].
The DF-DLA-15 error (Error while retrieving information) in the Play Store generally occurs for the users while downloading or updating their favorite new app or game. The Error is not very common, but it could be a potential problem on android devices. It is faced against while downloading the application or updating an already installed app. Here you can Follow some simple method to fix the error ( DF-DLA-15). And afterwards you will be able to download or update your apps without getting error message again.
Method 1: Advanced setup
- Enter Safemode
- Tap the Settings button on the screen
- Go to Apps manager
- Swipe to the All tab
- Find Google Play Store and click on it
- Press the Uninstall updates button
- After uninstall is done wait few second and clear the cache
- Find Google Play services and tap on it
- Press Manage Storage and Tap Clear All Data.
Method 2: Simple setup
Step 1: Go to “Settings”
Step 2: Tap “Accounts” under Personal setting
Step 3: Tap on “Google”
Step 4: Touch “More” from top right side corner
Step 5: Tap “Remove account”
Step 6: Again touch Remove account
After remove Google account again sign in your device then try to download your applications. I hope this will helps. Try it out.